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Frequently Asked Questions
How long does shipping take?▼
Standard domestic orders are processed within 2 business days and typically arrive within 5-7 days. Express shipping options are available at checkout for faster delivery.
What is your return policy?▼
We offer a 30-day return window for all unworn items with original tags. Simply use our online portal to generate a prepaid label for a hassle-free return.
What payment methods do you accept?▼
IncompleteGL accepts all major credit cards, PayPal, and Apple Pay. We also offer flexible buy-now-pay-later options through Klarna and Afterpay for your convenience.
How do you ensure product quality?▼
Every garment undergoes a rigorous three-point inspection process. We source premium fabrics and partner with ethical manufacturers to ensure your fashion pieces stand the test of time.
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